Privacy Policy

At Selka Cleaning Company, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: This includes your name, address, phone number, email address, and payment information. We collect this information when you book a cleaning service, create an account, or contact us.
  • Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, and the pages you visit. This data helps us improve our website and services.
  • Cookies: We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and track your usage patterns.

2. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To schedule and perform cleaning services, process payments, and communicate with you about your bookings.
  • Improving Our Website: To analyze usage data and improve the functionality and user experience of our website.
  • Marketing: To send you promotional emails and updates about our services, special offers, and company news. You can opt-out of these communications at any time.
  • Customer Support: To respond to your inquiries, resolve issues, and provide customer support.
  • Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. How We Share Your Information

We may share your information with the following parties:

  • Service Providers: We share information with third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, and analytics providers.
  • Business Partners: We may share information with trusted business partners to offer you additional products or services that may be of interest to you.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request.

4. Data Security

We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive data transmitted online.
  • Secure Storage: We store your data on secure servers with limited access.
  • Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccuracies in your personal information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time.

6. Cookies

We use cookies to enhance your experience on our website. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our website and services after any changes constitutes acceptance of the new policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Selka Cleaning Company

[Your Address]

[Your Phone Number]

[Your Email Address]