Terms and Conditions
Welcome to Selka Cleaning Company! These terms and conditions outline the rules and regulations for the use of our services. By accessing our website and using our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website or services.
1. Service Agreement
All cleaning services provided by Selka Cleaning Company are subject to the terms of a service agreement. This agreement will outline the scope of work, schedule, and payment terms. By engaging our services, you agree to abide by the terms specified in the service agreement.
2. Booking and Scheduling
Bookings can be made through our website, by phone, or via email. We require a minimum of 24 hours’ notice for any cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.
3. Payment Terms
Payment is due upon completion of the cleaning service unless otherwise agreed in writing. We accept various forms of payment, including credit cards, debit cards, and electronic transfers. Late payments may incur interest charges.
4. Access to Property
Clients are responsible for providing access to the property at the scheduled cleaning time. This may involve providing keys, access codes, or ensuring someone is present to grant entry. Selka Cleaning Company is not responsible for delays or missed appointments due to lack of access.
5. Liability and Insurance
Selka Cleaning Company maintains comprehensive liability insurance to cover any damages or losses that may occur during our cleaning services. However, we are not liable for pre-existing conditions or damages that are not directly caused by our cleaning team.
6. Client Responsibilities
Clients are responsible for securing valuable or fragile items before our cleaning team arrives. We are not responsible for damage to items that were not properly secured. Clients should also inform us of any specific cleaning instructions or concerns prior to the service.
7. Satisfaction Guarantee
We are committed to providing high-quality cleaning services. If you are not satisfied with our service, please contact us within 24 hours of the cleaning, and we will return to address any issues. Our satisfaction guarantee is subject to reasonable use and does not cover issues unrelated to our cleaning service.
8. Termination of Services
Selka Cleaning Company reserves the right to terminate services if the client violates these terms and conditions or engages in inappropriate behavior towards our staff. Clients may also terminate services with reasonable notice, subject to any cancellation fees outlined in the service agreement.
9. Intellectual Property
All content on our website, including logos, text, and images, is the property of Selka Cleaning Company and is protected by copyright laws. You may not use our content without our express written permission.
10. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Selka Cleaning Company operates. Any disputes arising from these terms and conditions will be resolved in the appropriate courts of that jurisdiction.
12. Changes to Terms and Conditions
Selka Cleaning Company reserves the right to modify these terms and conditions at any time. We will notify clients of any changes by posting the updated terms on our website. Your continued use of our services after any changes constitutes acceptance of the new terms and conditions.
13. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
Selka Cleaning Company
[Your Address]
[Your Phone Number]
[Your Email Address]